I read with interest letters by Mr Thomas and Mr Patterson of Grays on Thurrock Council’s plans for £10million spend on the offices again as it seems not long ago we had this before.

As for what has been done to the reception now allowing the public to get behind the counter staff is stupid and dangerous even allowing for two large security men.

I went in to make a report of a pavement obstruction.

There I was told I could use the interactive system as it is a self explanatory system and they would start me off.

I walked out, I could tell councillor Gary Collins where to stick his interactive system.

The visible staff were more help, At 76-years-old I did not find his face to face held much help.

The money could be better spent filling all the puddles in pavements around Thurrock.

I had got a shoe, sock and trousers soaked outside the opticians Equine Steel in Grays.

Never mind us old s**s we will soon be dead and everybody will be able to spend all the time playing with computers, laptops and iPhones getting fatter by the day and dying young.

Problem solved.

W Edwards

Esterbelle Butts Road

Stanford-le-Hope