A DAUGHTER who says she witnessed her parents receiving sub-standard treatment has called on everyone to “recognise there is a problem” at Colchester General Hospital.

Maureen Case has raised concerns over the last four years, since her father, Charles Carter, died aged 89 in the Turner Road hospital.

More recently, she has also seen her mum, Dorothy Carter, 88, brought into hospital by ambulance and have to wait “for hours” in line before receiving treatment.

Retired Mrs Case, of Centaury Close, in Stanway, said: “It is now about time people realise there is an issue.

“Everything is not rosy.

“If people have had a good experience, that is terrific but don’t try to silence the people who haven’t.”

Mrs Case’s dad, a D-Day veteran, died in the hospital four years ago.

She added: “He was passed from ward to ward and the communication between staff was just terrible.”

Mrs Case and her brother were told by an A&E doctor their father would not live much longer.

She added: “It was just good fortune my brother was there when he died.

“He was with my dad when he died and he came out to the corridor after 15 minutes and told the staff: ‘I think my dad has just died’, and everyone started running about.”

The 64-year-old said her mother was brought to hospital from Scarletts care home, in Recreation Road, with a suspected stroke.

She said: “She waited for hours in the line of ambulance patients and in the end the paramedic took her in herself and took her blood pressure.

“I complained in the Gazette letters page about it and I had to stop looking at the letters page because of the response against me.

“I want to say people staff work hard, and I’m sure they do, but my experiences were not good ones.”