Commuters face morning of train chaos

Clacton and Frinton Gazette: Commuters face morning of train chaos Commuters face morning of train chaos

PEOPLE are being advised not to travel on train services to London Liverpool Street due to long delays.

Greater Anglia trains to and from Colchester, Clacton, Braintree, Ipswich and Harwich Town are being cancelled or delayed by up to 45 minutes due to a problem at a level crossing at Ingatestone.

Customers with advance tickets will be able to travel on alternative trains if their service is cancelled.

There is no estimate of when services will return to normal.

The operator is advising people heading towards Shenfield and London Liverpool Street not to travel.

Greater Anglia has apologised for the disturbance.

Comments (8)

Please log in to enable comment sorting

9:22am Fri 18 Jul 14

The Stinker Returns says...

They were telling us yesterday that the services today would be disrupted. That was some storm but I reckon they were already accounting of staff not turning up
They were telling us yesterday that the services today would be disrupted. That was some storm but I reckon they were already accounting of staff not turning up The Stinker Returns
  • Score: 1

1:12pm Fri 18 Jul 14

Bhudeeka says...

are they going to pay our lost earnings/smooth ruffled boss' feathers? Abellio are the worst company we have had and we have had some rubbish
are they going to pay our lost earnings/smooth ruffled boss' feathers? Abellio are the worst company we have had and we have had some rubbish Bhudeeka
  • Score: -3

1:24pm Fri 18 Jul 14

wearebeingwatched says...

Bhudeeka wrote:
are they going to pay our lost earnings/smooth ruffled boss' feathers? Abellio are the worst company we have had and we have had some rubbish
Abellio have no control over the level crossings that falls to Network Rail
[quote][p][bold]Bhudeeka[/bold] wrote: are they going to pay our lost earnings/smooth ruffled boss' feathers? Abellio are the worst company we have had and we have had some rubbish[/p][/quote]Abellio have no control over the level crossings that falls to Network Rail wearebeingwatched
  • Score: 3

3:06pm Fri 18 Jul 14

Smeeth says...

I am with Bhudeeka here,

It's not just this occasion that Arbellio have failed us - It is oh so easy to pass the blame to another party, Arbellio should step to the plate and accept some responsibility.

I have lost count of the instances that services have been disrupted, with inadequate communication, no alternative transport offered - it is an utter shambles!

In my opinion in 20 plus years of traveling the Norwich to London line, this is the worst service provider ever.
I am with Bhudeeka here, It's not just this occasion that Arbellio have failed us - It is oh so easy to pass the blame to another party, Arbellio should step to the plate and accept some responsibility. I have lost count of the instances that services have been disrupted, with inadequate communication, no alternative transport offered - it is an utter shambles! In my opinion in 20 plus years of traveling the Norwich to London line, this is the worst service provider ever. Smeeth
  • Score: 1

3:22pm Fri 18 Jul 14

pierre-pierre says...

you should have been out in the storm at 3:30 and 6 when 30 plus mm of rain fell and 3000 lightening hits

then perhaps you will get some sense
you should have been out in the storm at 3:30 and 6 when 30 plus mm of rain fell and 3000 lightening hits then perhaps you will get some sense pierre-pierre
  • Score: -2

4:07pm Fri 18 Jul 14

wearebeingwatched says...

Smeeth wrote:
I am with Bhudeeka here,

It's not just this occasion that Arbellio have failed us - It is oh so easy to pass the blame to another party, Arbellio should step to the plate and accept some responsibility.

I have lost count of the instances that services have been disrupted, with inadequate communication, no alternative transport offered - it is an utter shambles!

In my opinion in 20 plus years of traveling the Norwich to London line, this is the worst service provider ever.
Ok how can they control a level crossing they do not have ownership of?

Where are they going to get replacement transport from at short notice, there are not buses and drivers just sitting around in the hope of an issue on the tracks!

I too have commuted over the last 20 years, and was a regular train user before that. The worst delays and experiences that I have encountered over the years, were when the rail was under control of British Rail.

Don't get me wrong I am not saying Arbellio are prefect, there are certainly improvements to be made, but what incentive is there for them to spend money when they are only granted the franchise for a short period. There is no way they will recoup money spent on new trains etc unless they are granted at least 10 years and that goes for any train operator.

And as far as I am concerned Arbellio are 100 times better than National Express ever were at their best.
[quote][p][bold]Smeeth[/bold] wrote: I am with Bhudeeka here, It's not just this occasion that Arbellio have failed us - It is oh so easy to pass the blame to another party, Arbellio should step to the plate and accept some responsibility. I have lost count of the instances that services have been disrupted, with inadequate communication, no alternative transport offered - it is an utter shambles! In my opinion in 20 plus years of traveling the Norwich to London line, this is the worst service provider ever.[/p][/quote]Ok how can they control a level crossing they do not have ownership of? Where are they going to get replacement transport from at short notice, there are not buses and drivers just sitting around in the hope of an issue on the tracks! I too have commuted over the last 20 years, and was a regular train user before that. The worst delays and experiences that I have encountered over the years, were when the rail was under control of British Rail. Don't get me wrong I am not saying Arbellio are prefect, there are certainly improvements to be made, but what incentive is there for them to spend money when they are only granted the franchise for a short period. There is no way they will recoup money spent on new trains etc unless they are granted at least 10 years and that goes for any train operator. And as far as I am concerned Arbellio are 100 times better than National Express ever were at their best. wearebeingwatched
  • Score: 0

8:30pm Fri 18 Jul 14

colchester300yrs says...

I was unfortunate enough to require to travel by train (Colchester Town to Chelmsford) today.
After catching the 0727 train from Colchester Town, this train was held for some time outside Colchester due to "congestion" entering a dead end platform, and on arrival absolutely NO trains were leaving to London.
Now, whilst the weather cannot be helped, immunisation of signalling systems against lightning can be done (and is actually required).

However, the main issue was the total and utter lack of ANY information at Colchester Town, and the complete willingness of the ticket office person there to sell me a ticket (at 0720) without informing me that I would not be able to complete the journey. That is unacceptable, completely unacceptable. If I had have been informed at that time I could have made alternative arrangements.

Now this issue is something that our wonderfully foreign owned rail company is responsible for.
I was unfortunate enough to require to travel by train (Colchester Town to Chelmsford) today. After catching the 0727 train from Colchester Town, this train was held for some time outside Colchester due to "congestion" entering a dead end platform, and on arrival absolutely NO trains were leaving to London. Now, whilst the weather cannot be helped, immunisation of signalling systems against lightning can be done (and is actually required). However, the main issue was the total and utter lack of ANY information at Colchester Town, and the complete willingness of the ticket office person there to sell me a ticket (at 0720) without informing me that I would not be able to complete the journey. That is unacceptable, completely unacceptable. If I had have been informed at that time I could have made alternative arrangements. Now this issue is something that our wonderfully foreign owned rail company is responsible for. colchester300yrs
  • Score: 3

11:22am Sat 19 Jul 14

TonyLR2 says...

colchester300yrs wrote:
I was unfortunate enough to require to travel by train (Colchester Town to Chelmsford) today.
After catching the 0727 train from Colchester Town, this train was held for some time outside Colchester due to "congestion" entering a dead end platform, and on arrival absolutely NO trains were leaving to London.
Now, whilst the weather cannot be helped, immunisation of signalling systems against lightning can be done (and is actually required).

However, the main issue was the total and utter lack of ANY information at Colchester Town, and the complete willingness of the ticket office person there to sell me a ticket (at 0720) without informing me that I would not be able to complete the journey. That is unacceptable, completely unacceptable. If I had have been informed at that time I could have made alternative arrangements.

Now this issue is something that our wonderfully foreign owned rail company is responsible for.
TOTALLY AGREE with Colchester 300yrs, Abellio may not have control over the level crossings etc, but they have total control over communication and with Abellio, it proves to be non-existent on days like yesterday.

My train terminated yesterday morning at Colchester, the station was in total chaos, with no one knowing what was going on. Last night, I left it unril 9pm before daring to travel home and there was absolutely no information at Liverpool St whatsever, or knowledge from the couple of staff who were on duty, about the next, if any, train that would be leaving for any destination at all on the London - Norwich line.

Last week, Weds 9 July, it took over 5 hours to get home because of a tree on the line, again NO INFORMATION, and a couple of weeks before that Tues, 17 June, another 5 hour+ journey because of a broken down train, and again, absolutely NO INFORMATION.

Abellio's staff always seem to be conspicuous by their absence when things go wrong and they're most needed - its almost as if Abellio give them the day off.

I've commuted daily for almost 35 years now from Clacton/Walton to London and can confidently say that Abellio, over the past year, ARE the worst train operating company we have ever had. They should be stripped of their franchise now.
[quote][p][bold]colchester300yrs[/bold] wrote: I was unfortunate enough to require to travel by train (Colchester Town to Chelmsford) today. After catching the 0727 train from Colchester Town, this train was held for some time outside Colchester due to "congestion" entering a dead end platform, and on arrival absolutely NO trains were leaving to London. Now, whilst the weather cannot be helped, immunisation of signalling systems against lightning can be done (and is actually required). However, the main issue was the total and utter lack of ANY information at Colchester Town, and the complete willingness of the ticket office person there to sell me a ticket (at 0720) without informing me that I would not be able to complete the journey. That is unacceptable, completely unacceptable. If I had have been informed at that time I could have made alternative arrangements. Now this issue is something that our wonderfully foreign owned rail company is responsible for.[/p][/quote]TOTALLY AGREE with Colchester 300yrs, Abellio may not have control over the level crossings etc, but they have total control over communication and with Abellio, it proves to be non-existent on days like yesterday. My train terminated yesterday morning at Colchester, the station was in total chaos, with no one knowing what was going on. Last night, I left it unril 9pm before daring to travel home and there was absolutely no information at Liverpool St whatsever, or knowledge from the couple of staff who were on duty, about the next, if any, train that would be leaving for any destination at all on the London - Norwich line. Last week, Weds 9 July, it took over 5 hours to get home because of a tree on the line, again NO INFORMATION, and a couple of weeks before that Tues, 17 June, another 5 hour+ journey because of a broken down train, and again, absolutely NO INFORMATION. Abellio's staff always seem to be conspicuous by their absence when things go wrong and they're most needed - its almost as if Abellio give them the day off. I've commuted daily for almost 35 years now from Clacton/Walton to London and can confidently say that Abellio, over the past year, ARE the worst train operating company we have ever had. They should be stripped of their franchise now. TonyLR2
  • Score: 1

Comments are closed on this article.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree