Essex: Figures reveal rise in Greater Anglia rail complaints

Clacton and Frinton Gazette: Figures reveal rise in rail complaints Figures reveal rise in rail complaints

COMPLAINTS to the region’s rail operator rose last quarter.

Figures released last week reveal 42 complaints per 100,000 journeys were made against Greater Anglia between October 1 and December 31 last year.

The data, released by the Office of Rail Regulation, means the train company rated 11th out of 19 rail operators for number of complaints per journey.

For the previous quarter Greater Anglia received just 26 complaints per journey.

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